{"id":10,"date":"2026-03-01T02:23:06","date_gmt":"2026-03-01T02:23:06","guid":{"rendered":"https:\/\/skinwears.com\/?page_id=10"},"modified":"2026-04-30T00:27:00","modified_gmt":"2026-04-30T00:27:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/skinwears.com\/?page_id=10","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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At Skinwears, we aim to provide products that meet your expectations. If something isn\u2019t right, we\u2019re here to assist you.<\/span><\/p>\n

1. Return & Exchange Eligibility<\/b><\/h3>\n

You can request an exchange within <\/span>7 days<\/b> of receiving your order if:<\/span><\/p>\n

    \n
  • Item is unused and unworn<\/span><\/li>\n
  • Original packaging and tags are intact<\/span><\/li>\n
  • Proof of purchase is available<\/span><\/li>\n<\/ul>\n

    2. Hygiene Policy<\/b><\/h3>\n

    Due to the nature of innerwear:<\/span><\/p>\n

      \n
    • Certain items (like panties) are <\/span>not eligible for return<\/b><\/li>\n
    • Exceptions apply only for <\/span>defective or incorrect items<\/b><\/li>\n<\/ul>\n

      We may refuse requests that do not meet hygiene standards.<\/span><\/p>\n

      3. Refunds<\/b><\/h3>\n
        \n
      • Refunds are issued only for approved cases<\/span><\/li>\n
      • Process time: <\/span>5\u20137 working days<\/b><\/li>\n
      • Method: bank transfer or store credit (case dependent)<\/span><\/li>\n<\/ul>\n

        4. Exchanges<\/b><\/h3>\n
          \n
        • Exchanges depend on product availability<\/span><\/li>\n
        • If unavailable, you can choose another item or store credit<\/span><\/li>\n<\/ul>\n

          5. Shipping Charges<\/b><\/h3>\n
            \n
          • Delivery charges are <\/span>non-refundable<\/b><\/li>\n
          • Return shipping is the customer\u2019s responsibility<\/span><\/li>\n
          • If the issue is from our side (wrong\/defective item), we will cover it<\/span><\/li>\n<\/ul>\n

            6. Damaged or Wrong Items<\/b><\/h3>\n

            If you receive a damaged or incorrect product:<\/span><\/p>\n

              \n
            • Contact us within <\/span>48 hours<\/b><\/li>\n
            • Share clear photos for quick resolution<\/span><\/li>\n<\/ul>\n

              We will resolve the issue at no extra cost.<\/span><\/p>\n

              7. How to Request<\/b><\/h3>\n

              To request a return or exchange:<\/span><\/p>\n

              \ud83d\udce7 support@skinwears.com<\/span>
              <\/span>\u00a0 WhatsApp: +923150117483<\/span><\/p>\n

              Please include your <\/span>order number<\/b> and product details.<\/span><\/p>\n

              8. Our Commitment<\/b><\/h3>\n

              We aim to make your shopping experience smooth and reliable, with products designed for comfort and confidence.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              At Skinwears, we aim to provide products that meet your expectations. If something isn\u2019t right, we\u2019re here to assist you.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skinwears.com\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skinwears.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skinwears.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skinwears.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skinwears.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":4,"href":"https:\/\/skinwears.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":29485,"href":"https:\/\/skinwears.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/29485"}],"wp:attachment":[{"href":"https:\/\/skinwears.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}